COVIDSafe Events Plan

Museum Spaces – Melbourne Museum, Scienceworks and Immigration Museum

Museums Victoria actively promotes the management of a COVIDSafe environment for all visitors and staff. Working with the Victorian Government, our COVIDSafe plans ensures public health measures are in place so visitors can enjoy our spaces.

Museum Spaces is committed to best-practice industry standards, we will work with you and your team to ensure the safe delivery and operation of events held in our spaces across our collection of venues. The health, and safety of all our visitors, staff, exhibitors, vendors, delegates, contractors and venue staff is Museums Victoria’s highest priority.

Please note the following steps we have put in place to provide safe and secure event spaces.

See also: COVIDSafe Events Plan – Royal Exhibition Building

Event Organisers

If you are planning a public event in Victoria, it is your legal responsibility to ensure that you are designing a COVIDSafe event that adheres to public health advice.

It is the responsibility of the event organiser to ensure that workers, including volunteers, vendors and contractors, understand and comply with COVIDSafe work practices, including training in COVIDSafe behaviours.

All Museums Victoria sites have a COVIDSafe Plan in place and can operate events consistent with the Restricted Activity Directions (Victoria). Please discuss event- specific details with Museum Spaces staff to ensure your event is compliant with these Restricted Activities.

Steps for Prevention

The health and safety of visitors, staff and volunteers is Museums Victoria’s highest priority. We have a range of health and safety measures in place, including vaccination requirements, QR code check-in, face masks, regular cleaning and hygiene of spaces, physical distancing requirements and other public health measures in line with the Victorian Government requirements.

Vaccination Requirements

It is a government requirement that all visitors over the age of 16 must be fully vaccinated, or have a medical exemption, and show proof of their COVID-19 vaccination status or medical exemption as a condition of entry.

Visitors can show their vaccination status with a COVID-19 digital certificate displayed through the Service Victoria app, Medicare app, or equivalent smartphone wallet. They can also present a printed version of their certificate or immunisation history statement, or provide evidence of a medical exemption.

For more information on how to access your vaccination certificate visit:

For more information about medical exemptions visit:

Hygiene & Cleaning

Before & After Your Event: Our Venues will be deep cleaned before and after each event. A deep clean includes a thorough clean of floors as well as infection control cleaning of each hired space. This clean will be done by our authorised cleaning supplier and will be completed before you arrive.

During Your Event: Our cleaning supplier (Menzies International) will work to a detailed cleaning schedule and ensure frequent cleaning and disinfection of high touch surfaces and bathroom facilities in accordance with the most up to date health and safety advice. Our team will brief and coordinate the cleaners on your behalf.

Hygiene: Each Museum has Sanitiser Stations in place at key entrance points to the building. Sanitiser will be provided for your event.

Our team is here to work through your floorplans with you to ensure additional hygiene measures are in place.

Physical Distancing

The Museum Spaces team will work with you to ensure your floorplan meets physical distancing compliance and demonstrates safe and considered actions for prevention of transmission. Capacities of spaces must also be in line with current government advice.

Patron flow, queuing and ticketing will be reviewed to minimize build-up of persons entering and leaving a space.

Record Keeping

Upon arrival to your event, guests will be asked to complete the Service Victoria QR Code Check In. This check in can only be completed in person on arrival.

The QR Code will Record the name, phone number and area for each attendee (including, event staff, contractors, operational times and bump in/out) compliant with privacy obligations.

Consistent with Victorian Government protocols, Museums Victoria will keep records of all people who enter and spend longer than 15 minutes onsite for contact tracing purposes.

Incident Management

Museums Victoria has developed an incident management plan specific to our sites, and activities consistent with Victorian Government advice. Our Event Planners and onsite staff will work with you and your team to implement these procedures.


Everyone onsite must adhere to current government advice in regards to the wearing of PPE.

Fitted Face Coverings: In line with Victorian Government health regulations, a suitable fitted face covering must be worn at all times unless eating and drinking.


Communication is vital to ensure all stakeholders are briefed and aware of COVIDSafe measures in place to ensure public health and safety.

Before Your Event

Develop communications processes and materials to ensure that workers and guests attending the event receive education and guidance on physical distancing, good personal hygiene and staying home if feeling unwell.

Event organisers must communicate the following public health messages to attendees:

  • Each attendee is asked to do a symptom self-assessment prior to leaving home and not attend if they are unwell or have been instructed to isolate or quarantine.
  • Attendees must maintain at least 1.5m physical distance between those from other groups at all times.
  • To minimise movement, attendees must stay within their allocated spaces or seats where practical.
  • Requirements for face covering, observe cough etiquette and personal hygiene measures.
  • A reminder of public health measures must be included in the ticketing sales process, visible on the ticket or as an email reminder.

During Your Event

During the event, event organisers are required to regularly reinforce public health messages – use broadcast messages, signage, and workers/volunteers to communicate this information with attendees.


These capacities may be subject to change. Event planners should confirm venue capacities with Museum Spaces staff ahead of their event.

Venue/Space Capacity
Melbourne Museum:
Treetops 49
Main Foyer and Walk 788
Touring Hall Foyer 221
Touring Hall 179
Theatre 163
Melbourne Gallery 95
Birrarung 141
Science and Life Gallery 96
Seminar Room 12
North Terrace 238
Immigration Museum:
The Long Room 75
Atrium 25
Courtyard 230
Grand Foyer 27
Boiler Room 95
Engine Room 88
Planetarium Foyer 105
Planetarium 50
Helen R Quinn Energy Lab 29
Conference Room 35
Lightning Room 30
Scienceworks Arena 1350
Royal Exhibition Builiding:
Ground Floor 1600

Do not hesitate to get in touch with the Museums Spaces team should you require support, assistance or clarification about any aspect of these guidelines in relation to your event.

See also

COVIDSafe Events Plan – Royal Exhibition Building

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